1. GENERAL INFORMATION

1.1 CONDITION OF USE:

The website is only accessible to adult users who have reached the age of 18, they are allowed to open an account and have access to BetBay services. It is the player's responsibility to obey the laws which apply to his/her status before registering on the website. If a player is found to be underage, Betbay will immediately suspend his/her account and will take whatever action is deemed to be appropriate. The Player agrees to register his/her new gaming account with Betbay by providing documented proof of age, identity and address. The player MUST fill in the registration form using real data and choosing his/her own username, password, PIN code and security answer. Upon submitting the registration, the player receives an email containing the details entered while signing up. The information supplied when registering MUST be accurate and complete in every respect. The Player must keep the gaming account information secret and confidential as the Player is responsible for all bets/wagers placed on the account and any other activity taking place. The player should make every effort to prevent the use of his personal account by any third party.

1.2 CREATION OF GAMING ACCOUNT

Players may open only one account. The Player is aware that by using the Application he/she could lose sums of money. BetBay does not assume the responsibility for any loss of money or other pecuniary loss resulting from the Player's actions in the game. The game account must be registered with valid data and should be used only by the holder of the account. For security purposes, the Player is asked to copy the captcha code.

1.3 PERSONAL DATA MANAGEMENT

Upon logging into the gaming account, the Player can manage his/her personal details. All the operations which imply the editing of information entered while registering into the Betbay website are traced and reported to the Player via email.

1.3.1 EMAIL ADDRESS

The email address entered by the Player at the creation of the gaming account can be changed subsequently. Indeed, from the Personal Information page, entering the PIN code, the new email address and its confirmation, the email address will be updated. In order to prevent the seizure of the account from third party, a notification of the email address replacement will be sent to the previous email address.

1.3.2 PASSWORD

At the act of the registration, the Player will be asked to enter the password. The Player will receive it at the email address entered into the registration form. Furthermore, the email will also include the PIN code and the Personal Response to the Secret Question. BetBay advises to change the password frequently. The Password can be changed when logged in into the gaming account. Entering the old password, the new one and its confirmation, the Player has changed the password and will receive an email as confirmation of the operation. If the Player cannot remember the password, he can click on "Forgot Password" link from the homepage. The Player will be asked to enter the username, the email address registered to the account and the captcha code (for security purposes). The Application will send an email with the password forgotten, exhorting the user to change it as soon as possible. In case, during the Password retrieval process, the data entered are wrong, the Player receives an email of notification where are specified the wrong data and the IP address used during that session.

1.3.3 PIN CODE

At the act of the registration, the Player will be asked to enter the PIN code. The PIN code is an alphanumeric code which protects the editing of financial data; the latter ones are used to receive the withdrawals of gaming credits. The Player will receive the PIN code at the email address entered into the registration form; the email will include also the Password and the Personal Response to the Secret Question. Furthermore, the PIN code will be required when editing the email from the Personal Information page. The "Forgot PIN code" Process asks the Player to insert his/her password and answer to the Secret Question entered during the registration. The System will send an email to the Player with the PIN code recovered, exhorting him/her to change it as soon as possible.

1.3.4 SECRET QUESTION/ PERSONAL RESPONSE

The Player has also the chance to change his/her Secret Question from the Personal Information page. The Player will be asked to enter the following data: Previous personal response, new personal response and its confirmation. The Player will receive a notification via email.

1.3.5 FINANCIAL DATA

The financial data, used by BetBay Staff to send withdrawals to the Player, can be edited from the Personal Information page. To confirm the operation, the Player will be asked to enter the PIN code and he/she will receive a notification via email.

1.4 LOCAL LAW

The online game might be prohibited by the law in force in the place where the transaction occurs; in this case BetBay invites the Player not to carry out gaming transactions. BetBay assumes no responsibility for any violations of local or national laws perpetrated by the Player. It is sole responsibility of the Player to answer, at the relevant tax authorities, for the winnings collected on thegaming portal.

1.5 GAMING ACCOUNT MANAGEMENT

All withdrawals from the account will be subjected to audit before being processed. If the verification process will reveal a violation of the terms and conditions by the client, BetBay has the right to withhold the payment of winnings. Withdrawal requests will be processed by the same method of payment used by the Player for the deposit. Once initial deposit has been loaded to your account you must bet the initial funds on a game before withdrawing your initial deposit, unless otherwise stated or agreed by the management on specials understandings.

1.6 SOFTWARE AND TECHNOLOGY ISSUES

In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, either BetBay or the Software Provider will have any liability to the Player or to any third party in respect of such errors. BetBay reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors. While BetBay endeavors to ensure that the website is available 24 hours a day, BetBay shall not be liable if for any reason the website is unavailable at any time or for any period. BetBay reserves the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including Player's access to it.

1.7 UPDATES

The Player will be notified by email or by the messaging system of any kind of update. BetBay administrators are in charge of informing the Players of the above mentioned updates.

1.8 COMPLAINTS AND DISPUTES

Should Player wish to make a complaint regarding the services, as a first step he/she should as soon as reasonably practicable contact the Player Service about the complaint, which will be escalated as necessary within the Player Service team to a manager or supervisor until resolution. One can easily find the Player Service's contacts in the "Contact Us" page available in the website. Otherwise it is possible to use the messaging box system to send notifications to the Administrators. BetBay will endeavor to resolve the matter to Clients' satisfaction as soon as possible.

2. RULES ON OPENING AN ACCOUNT

2.1 Any player who requires opening an account must have the highest age, 18 years, or in the case of Estonia at least 21 years of age.
2.2 Residents in the United States and France cannot register as players in our Company.
2.3 The players of our Company will undertake to comply at all times with these Terms and Conditions and confirm the following:
- Do not act in the interests of third parties;
- Do not use money derived from criminal activity;
- Do not use bank accounts, debit cards, or credit cards that are not authorized to use;
- Do not grope to obtain unauthorized access to the systems of the Company or to change codes or content in any way;
- Do not participate or bring prosecutions (criminal) against any or all of the Company's affiliates and their players.
2.4 In the event that a player does not comply with one plus standards referred to in paragraphs 2.1, 2.2, and 2.3, the company will be allowed to close the account and confiscate the funds available.
2.5 It is the player's responsibility to check opening an account and to conduct business with the Company, that there is no violation of any law, and that the parties concerned hold the legal age in their jurisdiction.
2.6 In order to open an account with one and/or the Company, the potential customer must correctly fill in the registration form located on the website www.betbaysports.com and read and accept the Terms and Conditions
2.7 The player must provide correct information during the registration process. This information should include, name, sex, date of birth, home address, email address, and telephone number. All information is kept by the Company or any of them, to enable and offer their services to players. Players must also undertake to update this information in a timely manner if there were any changes to their personal data.
2.8 The player can record and keep only one active account.
2.9 The Company may ' at its discretion and without giving any reason, refuse to open an account or decide the closure of an existing one. If the Company decides to close an account that already exists, all contractual obligations entered into previously will be honored.
2.10 All accounts must be open and must operate in NAIRA currency.
2.11 The Company is not 'a' financial institution and does not pay any interest on the funds, regardless of the amount, but they are only stored in the customer's account.
2.12 It is the player's responsibility to draw the winnings and report them to the proper authorities if the player resides in a jurisdiction where your winnings are taxable.
2.13 During the registration process, the player must choose a username and a password to login. The password can be changed by the player at any time.
2.14 The player must keep their Username and Password confidential. In accordance with this standard, the Company recommends NOT to write down your own Username and Password in order to prevent it from been found and used by someone else. The Company also recommends that you do not leave your account opened with your computer is unattended to when logged in, in order to avoid someone usingyour account without your consent. The Company may also want the player to set a password with a minimum length of 8 characters and contains uppercase and lowercase letters, numbers, and other characters.
2.15 If you make a bet using the username and password of a player, this will be considered as made by the same player and it will be accepted and valid.
2.16 The Company prohibits collaboration between players and the use of devices or programs that alter the regular operation of the game (such as robots).
2.17 The Company reserves the right to verify and confirm the identity of its players at any time, even after pouring operations. When deemed necessary, the Company will require ' the documents certifying the identity of the player and will forward them to the office. Examples of documentation requested could be a certified copy of the identity card, passport, bank statements, references, bills, copy of credit card, etc.
2.18 On a player's account cannot be sold or given to third parties.
2.19 If you open an account with www.betbaysports.com that remains inactive for a period of thirty (30) months or more, the funds in the account will be transferred to the account from which they are derived.

3. VALIDITY AND ACCEPTANCE OF BETS

3.1 BETS MANAGEMENT

Once confirmed the bet cannot be changed or canceled by the Player. BetBay reserves the right to reject or partially accept the amount of the bet. BetBay also reserves the right to cancel a bet previously accepted prior to the event without explanation, in which case the information will be sent by message within the Player's account. In case of irregularities or decisions that hamper the smooth running of an event, BetBay reserves the right to declare 'null' event even after the kick off time too. Whenever we noticed repeated placement of the same bets by multiple users, the company may consider it as an attempt to elude our controls and may result in the cancellation of all the repeated bet(s) as well as in the closure of the all customers account, even after said bets have been settled.

3.2 VALIDITY OF BETS

The Player is required to check his bet before committing. A bet is valid only after being confirmed by the central system of acceptance of BetBay by assigning an identification code. The bet will be finally considered accepted once the message "Bet Accepted" is shown in the coupon. All bets are not confirmed before the start of the first event, will be rejected. Only bets registered in the list of the Player's account will be considered valid. Complaints relating bets that have not been properly registered on the database will not be taken into account.

3.3 BET TYPES

The Player has the possibility to choose from different types of wagers and creates his own personalized combinations. The Types of bets available on www.betbaysports.com are:
Single Bets: it occurs when the Player places a bet which includes just one event predicted; it is necessary the definition of that unique result forecasted to get the win.
Multiple Bets: it occurs when the Player places a bet with more than one event; to obtain the win it is necessary to predict correctly all the events.
Integral Bets: consists in predicting multiple events (with a minimum of two) where it is possible to select more than one odd for the same match/event. The system generates several tickets in order to let each odd (for the same event) appearing only once per ticket.
Example:
If the Player bets:
Lazio - Roma: 1 and 2
Milan - Inter: X
Torino - Juventus: X
The system will generate two tickets:
1. Lazio-Roma 1; Milan-Inter X; Torino-Juventus X
2. Lazio-Roma 2; Milan-Inter X; Torino-Juventus X
System Bets: Once a player set in the coupon at least 3 odds, he/she can decide to play a system bet. Clicking on the tab "System" in the above side of the coupon, it is possible to start planning a system bet. It is not necessary to predict and win all the events selected. For instance, selecting 4 odds and choosing double combinations only, the system generates 6 tickets, each one made of 2 events; in this way the Player has 6 possibilities to win.


The Player can also decide the types of combinations (single, double, triple, quadruple) and the amount to stake on them. Moreover, it is possible, clicking on the button "B", to set a match as the base of the system generated, this means that it will be present in each combination.


The Player can also combine events related to different sports categories, but, in some cases, it is not possible to combine different types of odds concerning the same event (for instance the "Motor" category). In the case, for a human or system error, this kind of system is accepted by the Application, all the bets in question will be canceled (all the odds will get the value 1.0). The Application will automatically return credits to the Player.

4. GAMING RULES

4.1 BONUS

BetBay gives special bonus on multiple bets according to the number of events inserted into the Bet slip. All the odds selected will be valid for the purpose of obtaining the bonus. The calculation of the bonus stands in multiply the potential winning to the percentage of bonus according to the number of selected events. The pattern of allocation of the share bonus is the following:

No of Selections Bonus % Minimum Odds
5 5 >1.25
6 10 >1.25
7 15 >1.25
8 20 >1.25
9 25 >1.25
10 30 >1.25
11 35 >1.25
12 40 >1.25
13 45 >1.25
14 50 >1.25
15 55 >1.25
16 60 >1.25
17 65 >1.25
18 70 >1.25
19 75 >1.25
20 80 >1.25
21 85 >1.25
22 90 >1.25
23 95 >1.25
24 100 >1.25
25 105 >1.25
26 110 >1.25
27 120 >1.25
28 130 >1.25
29 140 >1.25
30 150 >1.25
31 160 >1.25
32 170 >1.25
33 180 >1.25
34 190 >1.25
35 200 >1.25
36 210 >1.25
37 220 >1.25
38 230 >1.25
39 240 >1.25
40 250 >1.25
4.2 BETBAY CUT ONE BONUS

The cut one bonus is a super give away bonus put together to rekindle the passion of our esteemed customers over loses on game tickets. This has been structure at different levels as seen below:


10 games on a ticket one game cut = 4% of potential winning.
20 games on a ticket one game cut = 3% of potential winning.
30 games on a ticket one game cut = 2% of potential winning.
40 games on a ticket one game cut = 1% of potential winning.

NOTE: All percentages of winnings would be considered valid only when there is a minimum odd of 1.8

CASHOUT: Cash out will only be available on tickets with odds greater than 1.5 for each event

4.3 FLATTENING

BetBay reserves the right to limit the maximum payout potential bet or system. If the Player exceeds this limit, an instant message inside the coupon will make it informed of that fact and, in the event that the Player accepts this condition, however, the payout will be determined based on the limit just shown to the Player before of further confirmation. The potential winnings are then displayed on the bet slip or the bets list showed in the Player's gaming account.

4.4 ROUNDING

Stakes: The player is allowed to stake whole amounts or amounts made of two decimal digits at the most. For System bets and Automatic Betting Systems, which allow the Player to enter the total stake and not a specific stake per combination, the application splits up the total amount staked selecting the approximate value. Although the amount is rounded, the calculation of the payout reflects the effective amount staked, the payout is based on the following formula: (Odd*Odd*....*Odd) * Stake + Bonus. Payout: The rounding of payouts (potential winning, final winning, Integral and Parlay systems winning) is applied on the second decimal digit according to the following rule: simplifying a number to a certain place value, the extra decimal places drop and if the second dropped digit is 5 or greater, round up the last digit kept. If the second dropped digit is 4 or smaller, round down (keep the same) the last digit kept.

4.5 PROGRAMMING

Dates and times published by BetBay have a purely indicative value. If the date or time of an event is not correct, bets placed prior to the actual event will be considered valid, while those placed after the beginning of the same will be considered void. In the case of multiple bets, canceled the event will be allocated the odd 1.0. In this case, multiple bets are considered valid even if it should fail the minimum number of required events. BetBay will not be liable for any errors in respect of bets including where: (i) BetBay has incorrectly stated the relevant odds/spreads/handicap/totals/Cash Out amount;
(ii) BetBay continues to accept bets on closed or suspended markets
(iii) BetBay incorrectly calculates or pays a settlement amount; or
(iv) Any error occurs in pay tables included or in any game or product used.

4.6 VOIDING OF EVENTS AND BETS

In the event that a match is officially postponed or interrupted (unless it is stated differently in some sports), the bets will be considered valid if the event itself will be taken up and completed by 24 hours, depending on to local time. If the sports event does not take place in the time frame specified, or at the location indicated, or if one of the participants did not take part, the bet is considered "Void". An event that is interrupted for any reason (even at the last minute) and not be resumed and completed within the time frame indicated shall be voided (unless it is stated differently in some sports). If a match of any sport is suspended during extra time, all bets will be valid at the regular time. When an event will be considered null and void, in the list of bets will appear “void " , and the relative odd is 1.

4.7 RESULTS

A bet is considered Won or Lost when the result of the events are confirmed and defined. Results at the table, or any type determined by the disciplinary authority, will not be taken into account. BetBay is reliable for the publishing of results, a dedicated team is in charge of the collecting and defining the Results consulting reliable feeds.

4.8 VALUE OF ODDS

All the odds available on BetBay are constantly updated. The odd selected by the Player is valid from the time of confirmation of the bet. BetBay can decide to change the odds of an event without notice. However, if a player had selected it before the change, the system generates a message asking to the Player if he/she wants to accept the updated odd or if he/she wants to remove it from the coupon.

4.9 OTHER ISSUES

For each case not covered by these rules or by the contents of the website, BetBay reserves the right to decide for them. For any dispute the jurisdiction shall be considered to BetBay reserves the right to decide for themselves. For any dispute the jurisdiction shall be considered to Victoria Island by Victoria Island law enforcement.

5. PRIVACY POLICY

5.1 GENERAL INFORMATION

The Privacy Policy describes the way in which BetBay deals with the information and data provided. The collection, processing and use of Player's data is handled exclusively in accordance to current data protection regulations. BetBay has met the necessary technical and organizational measures, to ensure that the collection, processing and use of data is handled exclusively in accordance to current data protection regulations internally as well as by external service providers. By submitting Player's information to www.betbaysports.com and using the Website, Player confirms his/her consent to the use of his/her personal information as set out in this Privacy Policy. If the Player does not agree with the terms of this Privacy Policy, www.betbaysports.com suggests not to create a gaming account.

5.2 COLLECTION, PROCESSING AND USE OF PERSONAL DATA

The information and data about the Player which may be collected by www.betbaysports.com used and processed include the following:
• Information provided by filling in forms on the Website or any other information submitted via the Website or email; the collection of these data take place for the proper identification of the Player, for communication with the Player, and in adherence to the protection laws and regulations.
• Details of the transactions carried with BetBay, whether via the Website, telephone or other means.
BetBay may use personal information and data together with other information for the purposes of:
1. Processing bets;
2. Setting up, activity and managing the Player account;
3. Complying with BetBay legal and regulatory duties;
4. Building up personal profiles;
5. Carrying out Player research, surveys and analysis;
6. Providing the Player with information about promotional offers and BetBay products and services, where consented;
7. Monitoring transactions for the purposes of preventing fraud, irregular betting, money laundering and cheating.

5.3 APPLICATION OF COOKIES

BetBay uses "Cookies"(small text files stored into the Player's computer and that the internet browser stores). www.betbaysports.com uses Cookies for making the online offers user-friendly, effective and safe. The Player has the possibility to prevent the storing of Cookies on the computer through the adjustment of the settings on the Internet browser. However, by doing so, the features range of the offers may be limited.

5.4 TRANSFER OF DATA

The Player's data are treated strictly confidential. A transmission of personal data for marketing purposes to third parties is excluded. www.betbaysports.com is legally obliged to verify personal data entered during the registration process. However, in rare cases www.betbaysports.com can be legally obliged to the passing on of Player's data, for example in obedience to legal authorities. The forwarding of Player data occurs, on this occasion, only within the scope of a legal basis. In rare cases, BetBay employs subsidiary or affiliated companies for the supplying of services. These enterprises are obliged to the confidential and secure treatment of Player's data and may use them only in this respect if it is necessary for the fulfillment of their task. The data transmitted are hereby limited to only the necessary minimum.

5.5 ACCESS, AMENDMENTS AND RIGHT OF CANCELLATION

www.betbaysports.com endeavors to store Player's personal data correctly. Player can see and change his/her data at any time. The Player's data will be completely erased from hard disks, database and other devices before the device is decommissioned. www.betbaysports.com carries out regularly data backups in order to keep all information and data archived. Please note that data cannot be deleted when legal obligations still exist on www.betbaysports.com part or when the data is still needed by www.betbaysports.com for the settlement of services. Nevertheless, www.betbaysports.com do take responsibility or liability for the disclosure of Player's data through data transfer and/or unjustified access by third parties on the basis of mistakes.

5.6 Amendments to Data Protection Regulations

BetBay reserve the right to change this data protection statement at any time in accordance to the valid data protection regulations. Player will be informed by email, notice on the Website at this point about any changes.

6. SPORTS RULES

6.1 SOCCER

The result of football (soccer) bet is always based on 90 minutes of play plus injury time (except in case of 'triangular tournaments which are usually 45', or youth matches that are usually 80'). Extra time, golden goal or penalty shoot outs will not be considered. This rule applies to all game types (goals, corners, fouls, off-sides, ball possession, yellow/red cards, goal scorer etc). Extra time, golden goal or penalty shoot outs will not be considered. If the match is cancelled, suspended or postponed and not retrieved in the 24 hours following the match beginning, the match will be considered void. Only officially interrupted matches will be considered Void; if the referee signals the regular end before the score board shows that 90 minutes are over, that will be considered a valid result. This doesn't refer to matches played 2*40 minutes if this hadn't been indicated due to an error made by the company; these matches can be considered Void. In case of interruption during the second half, bets also regarding 1st half will be considered as Void.

6.2 TENNIS

Tennis match will be considered invalid in case of a cancellation or if interrupted and not resumed/finished within 72 hours from the official start time. If a match is for whatever reason played on a different surface, other than the one published initially by the tournament officials, www.betbaysports.com reserves the right to consider the event void. If one of the players listed to play withdraws or is disqualified before the beginning of the match or during the first set, the bets will be considered Void. If he/she retires or is disqualified after the first set has finished, the opponent will be considered as winner, and bets related to first set will be settled upon the result acquired on the court. If a player withdraws or is disqualified before his/her first match of the tournament, bets relating to that player winning the tournament or reaching a certain phase will be void. In a double, if at least one of the four players retires before the match, and his partner decides to take part to the match with another player, all the bets placed on the event will be considered void. If a tennis match that is meant to be played "best of 5" is played "best of 3", all bets placed on the event are void (i.e. in a Davis Cup round where the winner is already known, both teams can decide to play the remaining matches best of 3: in this case, all bets involving "shortened" matches will be void).

6.3 TABLE TENNIS

If one of the players listed to play withdraws before the beginning of the match, the bets will be considered void. If he/she retires after the match had begun, the opponent will be considered as winner. If a player withdraws before his/her first match of the tournament, bets relating to that player winning the tournament or reaching a certain phase will be void, otherwise they will be considered lost.

6.4 BASKETBALL

For the basketball matches the valid score for the bet types include eventual extra time/times, aside from the Over/under odds which consider the score of the 4/4. Basketball match will be considered invalid in case of a cancellation or if interrupted and not resumed/finished within 72 hours of the official start time.

6.5 ICE HOCKEY

The outcome of the match is determined by the final result of the match, overtime and penalty shoot outs excluded (except stated otherwise).

6.6 HANDBALL

The outcome of the match is determined by the final result of the match, overtime and penalty shoot outs excluded.

6.7 BASEBALL

The outcome of the bet is determined by the final result of the match, extra innings count. For betting purposes, games are official after 8.5 innings of play otherwise all bets are deemed void. If a baseball match is interrupted for whatever reason (bad weather, dark etc) and not resumed/finished within twelve hours or if the score is tied, the bets are considered void. In the case of two matches involving the same teams being played the same day, only the result of the first match is considered.

6.8 VOLLEY BALL

The result of volleyball bet is always based on "best of 5 sets" rule.

6.9 FORMULA 1

Formula 1 related bets are always settled using the first published official results. Later decisions made by the race officials/FIA will not be considered. A Formula 1 event will be considered void in the case of a cancellation or if interrupted and not resumed/finished within 72 hours from the official start time. If a race is, for some reason, abandoned before 75% of the planned distance (rounded down to the nearest whole number of laps) has been completed, the event will be considered void, even though FIA might regard the race as finished and assign points to the drivers/teams. Decisions made by the race officials/FIA before the end of the qualifying session that have influence on the starting grid position; don't have any effect on the bet placed on any "pole" market. If a driver is not able to take part in the qualifying race, all bets directly related to that driver will be void. If a driver is not able to take part in the main race after successfully finishing qualifications all bets directly related to that driver concerning the main race will be void (bets concerning qualifying race will stand). A driver participating in the warm-up lap is considered to have participated in the race.

6.10 MOTO RACING

Moto racing related bets are always settled using the first published official results. Later decisions made by the race officials/FIM will not be considered. A motorcycle race will be considered invalid in case of a cancellation or if interrupted and not resumed/finished within 72 hours of the official start time. If the race is for some reason abandoned before that the 66% of the planned duration (rounded down to the nearest whole number of laps) has been completed, the event will be considered void, even though FIM might regard the race as finished and assign points to the riders/teams. A rider participating in the warm-up lap is considered to have participated in the race. If there is a decision made by the race officials/FIM that directly influences the outcome of the race and it is made after the results of a practice/qualifying session are published or if a driver withdraws during the same period (after the previous session results have been published but before the beginning of the next session), www.betbaysports.com reserves the right to cancel all bets based on such information.

6.11 AMERICAN FOOTBALL

For an American football match the valid result for all bet types (except stated otherwise) includes eventual extra time/times.

6.12 RUGBY

The result of a rugby bet is always based on the regular time of the match, unless said otherwise.

6.13 FUTSAL

All futsal related bets are based upon regular time result, extra times and penalty shoot outs excluded.

6.14 WINTER SPORTS

If a winter sport event (alpine skiing, Nordic skiing or ski jumping) is suspended or postponed, bets remain valid provided that the event is completed at the same venue within 72 hours. If the event takes place on a different venue, bets are deemed void. In case of a competitor not starting the event at all, all bets related to that competitor will be void. For Alpine Skiing, if one or more players do not conclude the match, the number of completed runs will determine the winner of duel. If both the players score the same number of matches, the bet will be set as void.

6.15 CYCLING

If a stage race is postponed or interrupted, all bets will be considered as running until the race is completed (or officially canceled), while a single-day race will be considered invalid in case of a cancellation or if interrupted and not resumed/finished within 72 hours of the official start time.

6.16 SNOOKER

If the event is postponed or interrupted, all bets will be considered as 'open' until the event is completed. In case of a match being awarded to a player before the full number of frames required to win a match has been played, bets will stand as long as the match has started, otherwise they will be void.

6.17 CRICKET

The outcome of the match is determined by the official result. If a match is officially declared a 'no result', all bets on that match will be void. If the match is postponed or interrupted and scheduled to take place or be continued within 48 hours from the original starting time or interruption time the bets will stand, otherwise the event will be considered void. In case of draw, bets will be lost.

6.18 WATER POLO

The result of a Water polo match used for the settlement of bets is the one achieved at the end of regular time, extra time and penalty shoot outs excluded.

6.19 BOXING

The bet result is determined by the final result of the match, if the match is canceled, postponed and not recovered in 24 hours, the match will be set as void. In case of draw at the end of the match, this will be set as void.

6.20 BEACH SOCCER

The bet result is determined by the final result, if the match is canceled, postponed or interrupted and not recovered in 24 hours, the match will be set as void.

7. LIVE BETTING RULES

7.1 LIVE BETTING

Although our team makes every effort to ensure that all information on the facts reported live on our website is correct, customers should be aware that this information (results, the type of meeting, minutes of the guide, etc.) are provided for informational purposes only. We are not responsible for the accuracy of this information. Once confirmed the bet that the client cannot seek annulment of the same. In the case of one or more bets accepted in the reserve, the bookmaker undertakes to make a decision as quickly as possible and the decision is final. Is not required cancellation of a confirmed by the bookmaker for fewer than required by the customer bet. Our Company reserves the right to cancel at any time, a view confirmed by the information system already happened objectives bet, but will do everything reasonably within its power to ensure that the information displayed is as current as possible. Customers who use our services live betting potentially recognize that this information may be delayed, putting them at a disadvantage in relation to us or other customers who have access to the latest information. For the purpose of reporting and the integration of betting results only it refers to the official sites of each competition and each sport.

7.2 LIVE FOOTBALL

1. If a football match is officially postponed or suspended it, all related bets will remain valid if the event takes place and ends at midnight (CET) on the day of the meeting. If the match is not played or completed within that time, all bets still open at the time of abandonment will be canceled, while betting on the markets with subscribers and certain result and remain valid.
2. The result of a bet on a football live event is based on the result at the end of the recovery of more regular playing time. Unless otherwise stated for certain types of bets, extra time and penalty shootout do not affect the subsequent outcome of the bet specified.
3. The bookmaker like to point out that some youth meetings between the U-19 or U-17 have a playing time of less than 90 minutes, then the result of the bet that live event is based, unless otherwise specified, the end result of minutes required for the game 'event in question.
4. Types of bets:
1X2: You have to predict the outcome of the entire match.
1ST Half: You have to predict the outcome of the first time.
1X2 OT: You have to predict the outcome of the extension of the meeting.
Match Remnant: You have to predict the outcome regardless of goals scored possibly before placing the bet. The existing score at the time the bet is accepted shall be indicated in the same bet.
Double Chance: You have to predict the outcome of the entire match with double opportunity.
Double Chance HT: You have to predict the outcome of the first time with twice as likely.
Draw No Bet: You have to predict which team will win the match. If the teams draw the bet will be considered void and will not be included in the calculation of a possible bonus.
Draw no Bet HT: To predict which team will be winning at the end of the first half. If during the first half the two teams score the same amount of goals the selection will be void and will not be included in the calculation of a possible bonus.
Correct Score: You have to predict the correct outcome of the game.
Correct Score HT: You have to predict the correct score of the first half.
Total Goals: You have to predict what the exact number of goals scored during the meeting.
Goal Home: You have to predict what the exact number of goals scored during the game by the home team.
Away Score: You have to predict what the exact number of goals scored during the match for the visitors.
Even/Odd: You have to predict if the number of goals scored throughout the match be odd or even. If the game ends 0-0 the winning selection will be the same.
Goal/no Goal: There are two possible outcomes:
Goal: both teams score at least one goal during the match.
No Goal: one or both teams do not score any goal during the match.
Over/Under (spread): You have to predict if the total number of goals scored during the entire match will be higher (over) or lower (Under) the spread.
Over/Under HT (spread): The operation of this type of operation is the same as the Over/under, but only consider the goals scored during the first half.
Over/Under OT (spread): The operation of this bet is the same as the above/below, but are considered only goals in extra time.
Over/Under Asian (spread): You have to predict if the total number of goals scored during the entire match will be higher (over) or lower (Under) the spread.
Over/Under Asian HT (spread): The operation of this type of operation is the same of the Over/Under Asia, but are considered only goals in the first half.
Handicap (spread): You have to predict the outcome considering the handicap (spread) specified in the bet.
Asian Handicap (spread): The report of this bet does not take into account any goals scored before placing the bet. The existing score at the time the bet is accepted shall be indicated in the same bet. When Asian Handicap bet you can wager on the tie.
Asian Handicap HT (spread): The operation of this type of operation is the same Asian handicap, but are considered only goals in the first half.
Asian Handicap OT (spread): The operation of this bet is the same Asian handicap, but are considered only goals in extra time.
Next Goal: You have to predict which team will score the next goal.

7.3 LIVE BASKETBALL

1. Whenever a basketball match is officially postponed or suspended, all the related bets will remain valid if the event takes place and ends at midnight (CET) on the day of the meeting. If the match is not played or completed within that time, all bets still open at the time of the interruption will be considered void, while betting with the outcome already determined and paid shall remain valid.
2. The result of a bet on a basketball live event is based on the result obtained at the end of regular playing time (unless otherwise specified).
3. Types of bets:
Final: You have to predict the winner at the end of regular time. Overtime is not included.
Three possible outcomes:
1: The home team victory (or ads);
X: Draw;
2: Transfer of the team's victory (or second on the list).
Head to head: You have to predict the winner.
Handicap (spread): You have to predict the winner of the match adding or subtracting the spread offered by a corridor to the final score.
The handicap (spread) always refers to the home team for example:
New Orleans Pelicans - Golden State Warriors H1 6.5, in this case the home team starts with an advantage of 6.5 points.
New Orleans Pelicans - Golden State Warriors H2 6.5, in this case the away team starts with a disadvantage of 6.5 points.
New Orleans Pelicans - Golden State Warriors H1 -6.5, in this case the home team starts with a disadvantage of 6.5 points.
New Orleans Pelicans - Golden State Warriors H2 -6.5, in this case the away team starts with an advantage of 6.5 points.
Over/Under (spread): You have to predict if at the end of the match the total number of points will be higher (over) or lower (Under) the spread of your bookmaker.
Local or Away O/U: You have to predict if at the end of the match the total number of points for a team (Home or Travel) will be higher (over) or lower (Under) the spread.
Odd/Even: You have to predict if at the end of the match the total number of points scored.
1st - 2nd Time Winner: You have to predict the winner of the playing period (1st time or 2mo Time). Three possible outcomes: victory of the home team (or ads), Draw, victory of the transfer (or second on the list).
1st - 2nd Time Draw No Bet: You have to predict the winner of the playing period (1st time or 2mo Time). If the teams draw the bet will be considered void and will not be included in the calculation of a possible bonus.
1st - 2nd Time Handicap (spread): You have to predict the winner of the playing period (1st Half Time or 2mo) by adding or subtracting the spread offered by a corridor to the final score.
1st - 2nd Time Over/Under: You have to predict if at the end of the game period (1st time or 2mo Time) the total number of points will be higher (over) or lower (Under) the spread of your bookmaker.
1st - 2nd Time Odd/Even: You have to predict if at the end of the game period (1st time or 2mo Time) the total number of points will be marked.
1st - 2nd - 3th - 4th Fourth Winner: Yes (available for all 4 quarters) to predict the winner of the IV said.
1st - 2nd - 3th - 4th Fourth Winner DNB: You have to predict the winner of the Fourth indicated (available for all 4 quarters). If the teams draw the selection will be void and will not be included in the computation of a possible bonus.
1st - 2nd - 3th - 4th Fourth Handicap (spread): You have to predict the winner of the Fourth indicated (available for all 4 quarters) by adding or subtracting the spread offered by a bookmaker to the final score of the fourth.
1st - 2nd - 3th - 4th Fourth Race to points: You have to predict which team will be the first the score indicated by the bookmaker in a certain quarter of the game.
1st - 2nd - 3th - 4th Over/Under: You have to predict if at the end of the Fourth indicated (available for all 4 quarters) the total number of points will be higher (over) or lower (Under) the spread your Bookmaker.
1st - 2nd - 3th - 4th Odd/Even: You have to predict if at the end of the Fourth indicated (available for all 4 quarters) the total number of points scored will be odd or even.

7.4 LIVE TENNIS


1. If a tennis match is officially postponed or suspended, all the related bets will remain valid if the event is completed within midnight (CET) of the day following the date scheduled for the meeting. Otherwise, all bets still open at the time of suspension will be considered void, while betting on the markets with outcome already determined and paid shall remain valid.
2. If the wrong player is indicated as a player in the service (SVR), all bets on the current or next game, current or next score, bets on points, handicap or the first point in the next game will be void regardless of the outcome.
3. Types of bets:
Head to Head: You have to predict the winner. If a player withdraws at any time of the match this bet typology will be considered void.
Winning Set X: You have to predict the winner of the given set. If the set in question is not completed this type of bet it will be declared void.
Result (Set X): You have to predict the exact outcome of the set shown in terms of games won by each player. If the set in question is not completed this type of bet it will be declared void.
Winning Tie Break (Set X): You have to predict the winner of the tie break from the set.
Total Games (Set X): You have to predict the total number of games that will be played during the set given. For the purposes of this bet a tie break is considered like a game.
Ov/Un (Set X): You have to predict if the total number of games that will be played during the indicated will be higher than set (Over) or lower (Under) the spread your Bookmaker. For the purposes of this bet a tie break is considered like a game.
Tie Break (Set X): You have to predict if the specified set is an end with a tie break or not.
Winning Set X Game Y: You have to predict the winner of the listed game. If the game is not played/completed this type of bet it will be declared void.
Result Set X Game Y: You have to predict the correct score of the game mentioned in terms of points scored by each player.
Set X Game Y advantages: It will end the benefits or not to predict whether the specified set.
Set X Handicap Games: You have to predict the winner of the set by adding or subtracting the spread indicated in the bet to the final score of the set.
Total number of games: Predict whether the total number of games played in the match will be higher or lower than the number indicated by the Bookmaker. In the case in which is played a "super tie-break" instead of the final set, it will be considered as a single game.

7.5 LIVE VOLLEYBALL

1. If a volleyball match is officially postponed or suspended, all the related bets will remain valid if the event is completed within midnight (CET) of the day when he will meet. Otherwise, all types of bets on that event and that they were still open at the time of suspension will be considered void, while betting on the markets with outcome already determined and paid shall remain valid.
2. The point to point bet relates to the team that will win the specified point. In the case where the point is not played, because of the end of the set or the match, all bets on that point will be void.
3. Types of bets:
Head To Head: You have to predict the winner of the match
Winning (Set X): You have to predict the winner of the Set indicated. If the Set in question is not completed this bet typology will be considered void.
Exact result: You have to predict the exact outcome of the match. Six possible outcomes: 3-0, 3-1, 3-2, 2-3, 1-3, 0-3.
N. Set (X Sets): You have to predict how many sets will be played. There are three possible outcomes: 3, 4, 5.
Handicap: You have to predict the winner of the match by adding or subtracting the spread offered by a bookmaker to the final score of the first team (Team 1).
Over/Under: You have to predict if the total number of points scored in the match will be higher (over) or lower (Under) the spread your Bookmaker.
Over/Under (Set X): You have to predict if the total number of points scored during the Set will be higher (over) or lower (Under) the spread your Bookmaker.
Set Over/Under Team 1 & Set Over/Under Team 2: You have to predict if the total number of points scored by the team indicated (Team 1 or Team 2) in a given Set will higher (Over) or lower (Under) the spread your Bookmaker.
Handicap: You have to predict the winner of the set, adding or subtracting the spread offered by a bookmaker to the final score.
Odd/Even (Set X): You have to predict if the total number of points scored during a given Set will be odd or even.
Set Race to points: You have to predict what will be the first team to reach the score indicated by a bookmaker during the Set indicated.

7.6 LIVE BEACH VOLLEYBALL

1. If a game of beach volleyball is officially postponed or suspended, all the related bets will remain valid if the event is completed within midnight (CET) of the day when he will meet. Otherwise, all types of bets on that event and that they were still open at the time of suspension will be considered void, while betting on the markets with outcome already determined and paid shall remain valid.
3. Types of bet:
1X2: You have to predict the winner of the match.
Winning Set X: You have to predict the winner of the Set indicated. If the Set in question is not completed this bet typology will be considered void.
Exact result: You have to predict the exact outcome of the match. 4 possible outcomes: 2-0, 2-1, 0-2, 1-2.
N. Set (X Sets): You have to predict how many sets will be played. There are two possible outcomes: 2, 3.
Handicap: You have to predict the winner of the match by adding or subtracting the spread offered by a bookmaker to the final score of the first team (Team 1).
Over/Under (spread): You have to predict if the total number of points scored in the match will be higher (over) or lower (Under) the spread your Bookmaker.
Over/Under (Set X): You have to predict if the total number of points scored during the Set will be higher (over) or lower (Under) the spread your Bookmaker.
Set Over/Under Team 1 & Set Over/Under Team 2: You have to predict if the total number of points scored by the team indicated (Team 1 or Team 2) in a given Set will higher (Over) or lower (Under) the spread your Bookmaker.
Handicap: You have to predict the winner of the set, adding or subtracting the spread offered by a bookmaker to the final score.
Odd/Even (Set X): You have to predict if the total number of points scored during a given Set will be odd or even.
Set Race to points: You have to predict what will be the first team to reach the score indicated by a bookmaker during the Set indicated.

7.7 LIVE ICE HOCKEY

1. If a game of Ice Hockey is officially postponed or suspended, all the related bets will remain valid if the event is completed within midnight (CET) on the day of the meeting. Otherwise, all types of bets on that event and that they were still open at the time of suspension will be considered void, while betting on the markets with outcome already determined and paid shall remain valid.
2. Unless stated otherwise for specific bet types, the result of an event of Ice Hockey is based on the final result of the match, the overtime and shoot outs are excluded.
3. Types of bets:
Head to head: You have to predict the winner of the match. Any extra time and penalty kicks will be considered valid.
1X2: You have to predict the winner of the match at the end of regular time. Extra time and penalty kicks will not be considered valid.
Handicap: You have to predict the winner of the match by adding or subtracting the spread offered by a bookmaker to the final score of the first team. Extra time and penalties will be considered valid.
Next goal: You have to predict which team will score the next goal. Extra time and penalties will be considered valid.
Last goal: You have to predict which team will score the last goal. Extra time and penalties will be considered valid.
Overtime Yes/no: You have to predict if there will be extra time or not.
Over/Under (spread): You have to predict if at the end of the game, the total number of goals scored will be higher (over) or lower (Under) the spread your Bookmaker. Extra time and penalties will be considered valid.
Local or Away O/U: You have to predict if at the end of the game, the total number of goals scored by a team (Home or Travel) will be higher (over) or lower (Under) the spread your Bookmaker. Extra time and penalties will be considered valid.
Odd/Even: You have to predict if the total number of goals scored be odd or even. Extra time and penalties will be considered valid.
Exact result: You have to predict the exact outcome of the entire match. Extra time and penalties will be considered valid.
X Winning Period: You have to predict the winner of the period.
Correct Score Period: You have to predict the correct score of the period.
Odd/Even X Time: You have to predict if the total number of goals scored in the specified period will be odd or even.

8. RESPONSIBLE GAMING: TIPS FOR PLAYERS

8.1 RESPONSIBLE GAMING

BetBay adheres to the highest level of ethical standards. One of BetBay fundamental pillars is providing enjoyment for its Players and takes every necessary precaution to ensure that the fun element prevails throughout. Therefore, each Player has a restrictions function page that allows players to set per-determined limits to the amount they can play. www.betbaysports.com Staff will also do its best to exclude minors and those who do not understand the responsibilities of online gaming.
Player responsibility checklist
• You should only ever play for fun. If you are playing in an attempt to win back losses, you are playing for the wrong reason.
• You should only ever play with money that you've set aside for entertainment - not money that you need for basic living expenses. Never play with borrowed money.
• Gaming is not intended to damage your relationship with family and friends. If you find that it's beginning to do so, you need to stop.
Recognizing your problem
• You are finding it difficult to control the time and money you spend on gambling.
• You are always thinking about gambling and finding it difficult to concentrate on anything else.
• You are experiencing financial difficulties.
• You are neglecting responsibilities like family, work, or your schooling because of gambling.
• You are borrowing money so that you can pay for gambling.
• You lie about your gambling or hide it altogether.
• You argue with your family and friends about your gambling.
• You see gambling as a way of getting out of financial trouble.
• You have lost your interest in your usual hobbies, activities, or friends.
• You constantly feel the need to gamble with larger amounts of money.
If you admit to any of the above points, then it would be best if you sought help. Here is a direct link to a recommended website that could help you facing your addiction:
www.gamblersanonymous.org

8.2 UNDER 18

The law prohibits children under 18 years of opening an account or to gamble on sites www.betbaysports.com. The minors who were discovered to play on these sites will lose their winnings and the incident could be reported to the authorities.

8.3 TIPS FOR USING

BetBay considers duty to make sure that BetBay customers can enjoy wagering on it, while remaining aware of possible social and economic damage associated with gambling.
The game can be a pleasant and exciting time of fun, but must exert self-control.
Exploiting the ability of the free online games, you will get used to the sound effects and graphics and, in particular learn the rules of the game.
Never bet more than you can afford.
Never play when tired or under the influence of alcohol.
Set a limit on your deposits or stakes.
Once you've reached winnings, put a little aside and play with the remaining money.
Do not get yourself into debt in order to play.

8.4 ANTI-MONEY LAUNDERING

"MONEY LAUNDERING IS A SERIOUS CRIME PROSECUTED BY THE LAW STRICTLY"
In accordance with international guidelines for the prevention of money laundering, BetBay will use all means at its disposal to detect possible attempts recycling, intervening where necessary with immediate communication with the Competent Authority. Given that the Directive 2001/97/EC on the prevention of the use of the financial system for money laundering of proceeds from illegal activities, extends about the scope of the obligations of customer identification, registration and data retention and reporting of suspicious transactions also offer many game through the Internet and other computer networks or telecommunications, gaming, gambling or pools with cash winnings, you have the following.

8.5 REGISTRATION

In light of that legislation, a prerequisite for the provision of access Society is to register as a user, you cannot open an account games to minors, or anonymously. The Company must necessarily proceed to register and acquire the following information:
Declared by the customer identification data when the accounts of play or the credentials required for access to online games:
Name
Address (including country of residence)
Date of Birth (must be of legal age)
Sex
Email address
The date of opening and loading of game accounts and collection on same accounts, the value of the transactions described above and used means of payment.
IP address, date, time and duration of connections in telematics of which the client, accessing the system operator of the gambling house online, poses be in such operations. The Company reserves the right to exclude the user from participating in the offer and to refuse payment of any winnings in the event where the signs are incorrect.
You must, if the Company so requires, to submit a copy of an identification document with photo (Passport, driving license, identity card) or provide additional information (Copy of utility bills, copies of bank statements, etc. ...). You can hold a one account. It is not possible for users already registered to register again as a new user with a different name or with a different email address. In the event the violation of this rule, the Company is entitled to cancel effectuate. In betting event of suspected manipulation or fraud or the breach of these general conditions, in particular in case of more shares contemporary games or opening multiple accounts, the Company may to prevent the user causes the closing of new bets or participate in the games.

8.6 PAYMENTS

Before you can receive a credit in cash from the account, the user is required to send the Company with a legible copy of a document that proves identity and photos the accuracy of the data reported at the time of registration. BetBay reserves the right to request all documentation regarding the origin of deposit account transactions made on the game. In case of non-coincidence of the data, completed by the user, all bets and wagers in the Games will be immediately void and any winnings will be paid, except that the user does not prove its right to claim otherwise. If there is the assumption that the user has opened several accounts, in which case the Company may withhold payment of the balance active substance of these accounts.
The members of associations of users will have to adjust to each other their legal position. Winnings are credited, however, only the name of the account holder cause.
The user is willing to disclose details of its account, from which it seeks, enter into bets. You authorize the Company to use such data for the paying money to you.
The company reserves the right to change the type of sampling depending on the individual cases (for example, by charging your credit card).

8.7 ACCOUNT ACCESS

The ability to access your account is subject to your use code chosen by the user upon opening the account (username and password). The Company assumes no liability for the unlawful use of an account by unauthorized third parties, if they are able to specify the user name and password.

8.8 DUTY OF DISCLOSURE – REPORTS

The Company, under that legislation, is obliged to inform the Authority Responsible to report any suspicious transactions; the account will be suspended game up to the end of the investigation.

8.9 RESPONSIBLE GAMING

At BetBay, we believe in responsible gaming, Betting and Gaming should be an exciting pastime, and we urge our customers to have fun, but not bet beyond their means. We are committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment. BetBay Responsible Gambling Policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gambling practices.

8.10 MAINTAINING CONTROL

Most people gamble within their means, but for some it can be more difficult. In order to maintain control of your gambling habits we would like you to keep in mind the following points:
• Gambling should be done in moderation and undertaken as a form of leisure not as a genuine way of making money
• Avoid chasing losses
• Only gamble when you can cover the losses
• Keep track of the time and monitor the amount of money you spend
• Choose to limit how much money you can stake during a calendar week.
• Should you need a break from gambling then contact us at customerservice@betbay.com
If you are concerned that gambling has had a negative impact on yours or someone else life then the following questions may help you find out.
• Does gambling prevent you from attending work, college or school?
• Do you gamble to pay debts or solve financial difficulties?
• Do you gamble to pass time?
• Do you gamble until you lose all your money?
• Have you ever lied to cover up the amount of money and time you spend gambling?
• Have you lied, stolen or borrowed to maintain betting habits?
• Are you reluctant to spend gambling money on anything else?
• Have you lost interest in family, friends and other hobbies?
• After a win, do you have a strong urge to try and win more?
• Do you prefer to gamble than spend time with your family or friends?
• After losing, do you feel you have to try and win back those losses as soon as possible?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you ever feel depressed or consider harming yourself as a result of your gambling?
• Does gambling cause you to have difficulty in sleeping?
People with a compulsive gambling problem are likely to answer YES to some of these questions. If you need more help we strongly advise you to visit one of the following organization, non-Company related:
• Gambling – www.gamcare.org.uk
• Gamblers Anonymous - www.gamblersanonymous.org
• Helping Hand – www.igcouncil.org

8.11 SELF-EXCLUSION

If you think you need a break from gambling, ask our customer service (customerservice@betbaysports.com) to disable your betting account, you will not be able to log in to your account for the amount of time you specify. Once that time's up, you can log in again.

8.12 UNDERAGE GAMBLING

It is illegal for anyone under the age of 18 to open an account or to gamble on www.betbaysports.com. If you know someone under the age of 18 who is registered with us, please contact us immediately at customerservice@betbaysports.com. ANYONE UNDER THE AGE OF 18 FOUND TO BE USING THIS SITE W ILL HAVE ANY WINNINGS FORFEITED AND WILL ALSO BE REPORTED TO THE POLICE Filtering Systems If you share your computer with friends or family who are under the legal age to register or bet with our site, you can use NetNanny or Cyberpatrol.

9. PRIVACY POLICY

For BetBay, the protection of your privacy is important. We strive to keep your personal data secure at all times, by implementing appropriate technical and organizational controls.
Please read the following policy to learn how we treat your personal details, since the use of our services will lead to the acceptance of the content of the policy itself.

9.1 PURPOSE OF COLLECTION OF PERSONAL DATA

We collect and use your personal information to meet legal and regulatory requirements; for historical and statistical data; for safety and control; to provide our services; and to make these services available to you in the future. From time to time , we may use your personal data to contact you via mail, e -mail, telephone or cell phone to introduce our products or any event , activity, project, plan , development, engagement or special offer implemented, promoted , or supported by the Company.
We encourage you to contact us at any time, and remember his right to waive at any time to receive any promotional or marketing material from us.

9.2 DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES:

As a policy, the Company will not disclose any personal information to anyone, except to employees who need to have access to your data, to provide a service.
We could, however, be compelled by law or legal process to disclose your personal data to the competent authorities.

9.3 PROTECTION OF PERSONAL DATA

The Company safeguards the security of the personal information you submitted through appropriate physical, electronic, and managerial. For the transmission of sensitive data, it uses a SSL encrypted system for use on our website and for communication with the administration of payments. Please, take into account the fact that we cannot guarantee that data transmitted over the Internet is completely secure. So we encourage you to take every precaution to protect your personal data when it is on the Internet.

9.4 ACCESS TO YOUR PERSONAL DATA

You have the right to access the information that we hold about you, review and update, simply run the log in our website using your Username and Password, and through the My Account page you can change your personal information. If you prefer, you can contact our Customer Service using the contact information available on the site. In addition, you have the right to correct, or if he should cancel any incorrect information.
And our right to ask you to provide us with a written request for the information we have on her.

9.5 COOKIES

Our website uses cookies to recognize visitors. This simplifies the login process. The cookies are enabled only with the will of the user.
A cookie is a harmless packet used only for analysis of the web. The cookie will expire within four weeks.

9.6 COMMITMENT TO PRIVACY

To ensure that your personal data will remain confidential, we communicate these guidelines to every employee of the Company. The Company's website may, from time to time, contain links to other sites. The Company does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we use your personal information in a manner different from stated at the time of sending the data, we will inform you accordingly.
The Company's Privacy Policy may change at any time. And in its interests to check the Privacy Policy regularly for any changes.

10. Copyright

10.1. BetBay and all related logos are registered trademarks owned by BetBay. Any unauthorized use of trademarks and / or logos of betbaysports.com can be punished by law. 10.2. All content on the pages of betbaysports.com website, its URL and those of betbaysports.com are the property of BetBay and any unauthorized reproduction or misuse of these URLs or any of the content of the websites www.betbaysports.com are punishable by law.

11. Complaints

11.1 The Company will do everything possible to ensure a pleasant experience for the player. It may be possible, however, that in certain circumstances the player does not feel satisfied with the quality of the product or customer service. In this case, the reader can send a complaint via e- mail to our customer service department at: info@betbaysports.com The complaint will be sent to our administration service and is usually processed within 48 hours from the time it is received.